Customer Support Policy

Thank you for choosing Radical Career Transition Services. We strive to provide excellent customer support to ensure your experience with our services is smooth and satisfactory. If you have any questions, concerns, or need assistance, our customer support team is here to help.

Contact Information

Email: carrie@radicaltransition.com

Support Availability

• Our customer support team is available during the following hours:
• Monday to Friday: 9:00 AM to 6:00 PM (local time)
• Saturday and Sunday: Closed
• Please note that our support team operates based on [insert time zone]. If you contact us outside of business hours, we will respond to your inquiry as soon as possible on the next business day.

How We Can Assist You

• Our customer support team can assist you with various inquiries and requests, including but not limited to:
• General information about our services
• Account-related questions and assistance
• Technical support for any issues you encounter on our website
• Help with navigating our platform and accessing features
• Assistance with submitting resumes or other documents
• Billing and payment inquiries
• Feedback or suggestions regarding our services

Self-Help Resources

Before reaching out to our customer support team, we encourage you to explore our self-help resources, which may provide answers to common questions:

• Frequently Asked Questions (FAQs): Visit our website and navigate to the FAQ section for detailed answers to commonly asked questions.
• Knowledge Base: We maintain a comprehensive knowledge base with articles and guides to help you navigate our services and troubleshoot issues.

Providing Feedback

We value your feedback as it helps us improve our services. If you have any suggestions, comments, or concerns, please don't hesitate to reach out to our customer support team. We appreciate your input and will take it into consideration as we continue to enhance our offerings.

At Radical Career Transition Services, we are committed to providing timely and effective customer support. Our team is dedicated to addressing your inquiries and ensuring your satisfaction with our services. We look forward to assisting you on your career transition journey!